When you can legally use your phone while driving

Motorists could legally use a phone while driving as long as they follow one of the few exceptions.
Getting caught handling a phone at the wheel typically results in a £200 fine and an endorsement of six points on your driving licence. However, if you fall within one of the few exemptions, you might just avoid such consequences.
More of that in a second. But first it's worth remembering what the rules are for most people who will indeed get punished.
For new drivers who have had their licences for under two years, being caught could see their licence revoked, forcing the need for a reapplication and retaking of their driving test.
In certain instances where using a handset affects road visibility or vehicle control, offenders face an additional three penalty points. Should the matter escalate to court, the punishment can include a ban from driving and a fine of up to £2,500.
Rule 149 of the Highway Code states: "You MUST exercise proper control of your vehicle at all times. You MUST NOT use a hand-held mobile phone, or similar device, capable of interactive communication (such as a tablet) for any purpose when driving or when supervising a learner driver."
The rule further clarifies: "You MUST NOT pick up the phone or similar device while driving to dial a number and then put it in the cradle for the duration of the conversation. You MUST NOT pick up and use your hand-held phone or similar device while stationary in traffic."
The Highway Code does recognise certain exceptions for using a handheld device whilst driving. Specifically, if there is a genuine emergency and it's unsafe or impractical to stop your vehicle, you can dial 999 or 112.
There are other exceptions to this rule, but they come with stringent criteria that must be strictly followed. For example, a driver can use a hand-held mobile phone or similar device to make a contactless payment, but the vehicle must be stationary at the time and all goods paid for must be received simultaneously with or immediately after the contactless payment was made.
You're also permitted to use a handheld remote control app or device as long as it's legal, the vehicle is parked, and no other drivers or pedestrians are put at risk while using it. It's vital to remember that laws around using a mobile will still apply if you're:
- queuing in traffic
- supervising a learner driver
- holding and using a device that’s offline or in flight mode
- stopped at traffic lights
- driving a car that turns off the engine when you stop moving
Daily Express